Meet Optum’s 24-hour nurses

The Optum HealthCare Center 24-hour nurse line has been a big help to many LW residents. Registered nurses Monica Cousins and Cathy Patton are here to help 24 hours a day, 365 days a week. Monica Cousins, RN, was born and raised in San Antonio, Texas, and moved to Long Beach at the age 14. She graduated from California State University, Long Beach.

“Growing up, I loved studying biology and tutoring younger students, and helping others. I felt that nursing was a career that could perfectly blend those interests and talents,” Cousins said. She listens to her patients without preconceived ideas and judgement, and encourages them to take lead in their own health.

Texas born, Cousins stays true to her roots and enjoys country line dancing, live music and traveling in her free time. She is fluent in English and has a limited knowledge of Spanish.

Cathy Patton, RN, had an international childhood, growing up in Santiago, Chile and Irvine. She went to school at National University in San Diego.

Her life experiences brought her to nursing. She became responsible for her grandmother's healthcare decisions, and seeing the value and impact nurses provide to patients inspired her. “I’m here to advise, educate, provide care and collaborate with patients,' said Patton, who treats her patients with compassion and respect. When she’s not caring for patients, Patton stays active by playing pickleball and swimming at the beach. She is fluent in English and Spanish.

All residents are welcome to call the 24-hour nurse line at 562-493-6216 for telephonic advice and help finding nearby care. Optum patients are also offered in-home assessments.

Cathy Patton