GRF and Mutual portals offer access to important information

RESIDENT PORTAL

In May 2023, the Golden Rain Foundation (GRF) implemented a new electronic management system called CINC. The system provided a Resident Portal to give registered Leisure World residents access to their Mutual accounts for payment processing and other information and a GRF portal, which allows registered users to access GRF accounts and other important documents, including:

• Policies.

• Meeting agendas and minutes.

• Financial reports, including the GRF Reserve Study. The GRF Board voted to restrict access to this information to GRF members only. Private community documents have been removed from the public website and are now available through the GRF Resident Portal, which protects data and decreases liability.

Residents can register for the GRF portal by logging in to their Mutual Resident Portal and following the prompts.

Once residents register for the GRF Resident Portal, they will have two accounts—one for their Mutual and one for the GRF. People can switch between the two accounts depending on their personal needs.

In addition to payment processing, the GRF Resident Portal has other helpful features, such as account histories and a direct link to the GRF. Depending on the Mutual, residents may also be able to view their Mutual’s governing documents and review the status of work orders and permits.

For registration assistance or more information about the Resident Portal, contact the GRF Client Services Team at 562431-6586, ext. 2335, or info@lwsb.com. To learn more about how to sign up, see page 6.