“Your input helps us: “• Recognize great service “• Improve our processes “• Strengthen trust between residents and staff” It then provides three easy ways to share feedback: • Email: info@lwsb.com • Phone: 562-431-6586 • Online: LWSB.com/contact Why We’re Doing This A community of 6,608 homes isn’t built only through policies and projects. It’s built

The Concerned Shareholders Club hosted GRF Executive Director David Norvell at its meeting on Feb. 26. Norvell spoke candidly about the challenges he faces, including physical infrastructure issues, contract processes and navigating concerns between staff and residents. He emphasized that his primary focus is supporting the residents and addressing the needs of the community, with particular attention