New option triggers excitement, anxiety

CABLE TV

by Nick Massetti

coordinator Bulk TV Oversight Team

After 15 years of saving Leisure World residents at least 50% on their cable TV service costs as well as providing personal service to those residents, Superwire will no longer be providing the discount or the service.

Superwire’s agreement that made it the exclusive provider of Spectrum cable TV service to Leisure World will end Dec. 31.

The good news is that there is no reason to get anxious, and nothing has to be done right now. Your Spectrum TV service and daytime TV shows are as safe as you are here in Leisure World.

There certainly is no reason to call Superwire about this unless you need confirmation.

The unfortunate news is that if you want to keep your basic Spectrum TV package after December, the cost will increase from Superwire’s $30 per month to Spectrum’s retail rate of $80 per month.

Even though that is enough time to consider other alternatives, it seems some people who don’t want to continue with Spectrum are experiencing anxiety now.

If you now have a Frontier TV package like I do or a DirecTV package, you are already paying almost that amount. Again, if you are like me, you are not so much anxious as you are unhappy about that.

What are the alternatives to paying $80/month for basic TV? One might be to take one of Spectrum’s short term teaser rates that they give to new subscribers. That would buy some time, but eventually you’ll pay the retail amount. Fortunately, a GRF ad hoc committee researched five potential providers, and one stood out based on its customer service model and its advanced technology.

That provider is Interact Solutions, and it has a website just for Leisure World residents at www. interactsolutions. net where you can get more information.

Its service is not yet available so you cannot sign up for it right now. You can, however, add your name to a list indicating your interest, and the company will contact you when the service is ready later this year.

It will offer TV packages similar to the ones you now have starting at $29 per month. They all also include free Showtime. You can also get blazing fast Internet that you can access on your devices in every building in Leisure World. You will be able to carry your own TV and Internet service with you anywhere inside our walls. More information will be provided soon in many ways and at many times so you won’t miss out. So let the anxiety go. You don’t need to pay attention to any rumors or speculation or social media nonsense because you’ll be getting “just the facts, ma’am,” as Joe Friday always said, right here.